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Photography by Demetrius Williams / The Usual Suspects

  • Glimpses
  • About
  • Schedule Your Session
  • Inspire/Aspire Retreats
  • SHOP
    • T-shirts
    • Tanzania Maasai Series
    • B&W Prints
    • Nairobi, Kenya
  • Client portal
  • USPhotog Blog
  • The Feed
  • Contact

 Terms and Conditions

1. Introduction

  • 1.1 These Terms and Conditions apply to all services provided by IAP Retreats ("we," "us," or "our").

  • 1.2 By booking a trip with us, you agree to these Terms and Conditions.

2. Booking and Payment

  • 2.1 To confirm your booking, a deposit (determined per retreat) is required at the time of booking.

  • 2.2 The remaining balance must be paid 30 days before the departure date.

  • 2.3 If the full payment is not received by the due date, we reserve the right to cancel your booking and retain the deposit.

3. Cancellations and Refunds

  • 3.1 Cancellations by the client must be made in writing or email and will be effective on the date received by us.

  • 3.2 Cancellation fees apply as follows:

    • More than 180 days before departure: 100% refund of the total price.

    • 179 days or less before departure: no refund. For this reason, we encourage you to purchase travel insurance with “cancellation for any reason” coverage

  • 3.3 In the event of cancellation by us due to unforeseen circumstances, we will offer a full refund or alternative travel arrangements.

4. Changes to Booking

  • 4.1 If you wish to make changes to your booking, you must inform us in writing or by email.

  • 4.2 We will make every effort to accommodate your request, but changes are subject to availability and may incur additional charges.

5. Travel Insurance

  • 5.1 Comprehensive travel insurance is mandatory for all clients.

  • 5.2 It is your responsibility to ensure that you have adequate travel insurance to cover cancellation, medical expenses, and other potential losses or damages.

6. Health and Safety

  • 6.1 You must inform us of any medical conditions or dietary requirements at the time of booking.

  • 6.2 It is your responsibility to ensure you are medically and physically fit to participate in the trip.

7. Passports, Visas, and Travel Documentation

  • 7.1 You are responsible for ensuring that you have valid passports, visas, and other necessary travel documentation.

  • 7.2 We are not liable for any costs incurred as a result of failure to comply with entry requirements.

8. Conduct

  • 8.1 You must adhere to the laws and regulations of the countries visited.

  • 8.2 We reserve the right to terminate your participation in the trip if your behavior is deemed detrimental to the group or the success of the trip.

9. Liability

  • 9.1 We are not liable for any injury, loss, or damage suffered by you during the trip, except where such injury, loss, or damage is caused by our negligence.

  • 9.2 Our liability is limited to the cost of the trip.

10. Complaints

  • 10.1 If you have a complaint during the trip, you must notify our representative immediately.

  • 10.2 We will make every effort to resolve your complaint on the spot. If the issue cannot be resolved, you must submit a written complaint within 30 days of the end of the trip.

11. Governing Law

  • 11.1 These Terms and Conditions are governed by the laws of The United States of America.

  • 11.2 Any disputes arising from these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of The United States of America.

12. Miscellaneous

  • 12.1 We reserve the right to update or modify these Terms and Conditions at any time.

  • 12.2 The latest version of these Terms and Conditions will be available on our website and will apply to all bookings made after the date of the update.

Creativity - not limited by time of day  -  DWILLIAMS@USPHOTOG.COM